| Computer repairs are being done by computer novices | | | | or something similar. Don't be afraid to get creative. |
| at a higher rate than ever before. More and more | | | | Think outside the box. |
| people do their own computer repairs. Whether it is | | | | Keep your prices reasonable without under or |
| installing a hard drive or installing an operating system. | | | | overcharging. When pricing your services, it is generally |
| Is the computer repair business dead? | | | | a good idea to go with the industry average for your |
| The computer industry is evolving. It is always | | | | area. If you offer something unusual like same day |
| changing. In fact, if there is one thing that is sure in the | | | | repairs, you could charge more money. On the other |
| computer repair industry it's that change is going to | | | | hand, if you charge the same as everyone else but |
| happen. Companies like Microsoft have gone out of | | | | get the computer repair done quickly, this can easily |
| their way to make their products as easy to use as | | | | result in an increase in business. |
| possible. Where does that leave the computer repair | | | | Don't overcharge for computer parts. Most customers |
| business? What can you do to stay in business and | | | | are price savvy. If you are charging a premium for the |
| be competitive? | | | | computer parts you install over what other places are |
| Offer outstanding customer service. Look for different | | | | charging, you will most likely find your customer base |
| ways to package your services. Take the time to | | | | dwindling. Here again, the industry average is your |
| research your competition. What could you offer that | | | | friend. Find out what your competitors are charging for |
| no one else is offering? One area that matters to your | | | | general computer parts and look to stick around that. |
| customer is time. Are you in a position to guarantee | | | | Getting known as the most expensive place in town |
| fast computer repairs? Maybe a same day repair | | | | won't exactly help business. |
| service? Think about how you can take care of your | | | | Whatever you do, treat your customer with respect |
| customer while they wait. You could create a | | | | and you'll have more business than you can handle. Is |
| comfortable waiting area for them with good reading | | | | the computer repair business dead? I don't think so. It's |
| material, free coffee, computers with internet access | | | | simply evolving. |