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7 Reasons You ARE Your Own Best Product, or Lessons From the 2004 Presidential Election

The 2004 election is over--at least in franchise--though let's not call
the minds of the public--and analysis "Fahrenheit 9/11" a documentary.
runs rampant as to why Senator John Kerry Unfortunately, Michael Moore himself has
lost. From a business viewpoint, one proved to be less than stellar at being
could say that he simply didn't sell the his own product. Although as of this
product. Or more accurately, he didn't writing he won the People's Choice Award
sell the American voters on himself, and for Best Film of the Year, he's also
by extension the Democratic Party, as the developed a reputation for lack of
product. We all remember phrases such as integrity, not to mention bashing the USA
"This is the wrong war in the wrong place that has given him his career. Moore's
at the wrong time" and "I voted for the whole image as "a man of the people" has
invasion of Iraq before I voted against been called into question many times.
it."Imagine if Bill Gates took to the Although the marketing of Michael Moore
airwaves and said, "We're against is an Oscar-worthy production, 51 percent
business. Our aim is to completely of Americans didn't find him
sandbag business [N.B.: some Microsoft credible.Celebrity endorsements are only
foes may quip that he's succeeded.] But as good as the celebrities themselves,
even though we're anti-business our and many Americans found the Dixie
software can do business better than our Chicks, Barbra Streisand, Sean Penn,
competitors' products. So buy Microsoft Martin Sheen, Jessica Lange, Ed Asner,
even though we're anti-business."Even all Janeane Garofalo, Whoopi Goldberg, and
of Bill Gates' millions couldn't stop many of the supposed elite to be less
stockholders from hauling him before a than convincing, particularly with the
Wall Street firing squad. Die-hard way Hollywood keeps selling crudeness,
Windows lovers, like true blue Democrats, vulgarity, violence and intolerance for
would continue to support Gates any point of view but its own. The
nonetheless. They might even do it to multiple military backgrounds, Ph.D.s,
spite Apple Computer, the way so many and public service records the Bush team
Kerry voters chose to support Kerry collectively holds puts in perspective
because he wasn't Bush. "The Uncola" the glamour of a few Academy Awards and
slogan worked for 7-Up, but that's the hit TV shows, movies or albums.4) You are
exception. Most successful business confident enough in yourself not to
enterprises win loyalty by telling deride people who opt for an alternate
customers who they are, rather than who product. The British newspapers derided
they're not.Consider the mundane example the majority of Americans who voted for
of juicers, specifically an online store Bush as being "dumb."As my voice acting
front called LivingRight.com, one of a teacher, Samantha Paris, founder of
family of health appliance and lifestyle Voicetrax San Francisco/Desert Cities
product Web sites operated by says about casting for radio, narration,
Arizona-based company Open Chute. There animation and TV commercial jobs, "It's
are literally hundreds of juicer Web selection, not rejection."5) You thrive
sites, so what can Open Chute do to on competition, not taking it as a
convince customers to buy from Except personal attack, and you don't turn the
for saying, "We will meet or beat any of competition into personal attacks.
our competitors' prices," LivingRight Politics violates this rule too often,
doesn't waste much time reminding you of and the 2004 campaign was nastier than
the competition. Consider the statement most.Contrast that with Coke and Pepsi.
on their homepage:"We supply commercial The competing celebrity endorsements
juice extractors and industrial juicers (Santa and the polar bears on the Coke
to businesses and also carry the best side, Ray Charles and Faith hill on the
juicers for at-home juicing junkies. We Pepsi side) only prolong an ongoing
have gift ideas for the health nut in competition that isn't likely to be
your life, juicing recipes and tips on resolved any time soon. The Pepsi
juicing for healthy living, as well as a Challenge shook Coke out of it's 1980s
Best Price Guarantee."Let's look at what complacency, and Coke learned from its
LivingRight has just told you about abysmal New Coke mistake. Although to be
itself:Fact: It cares about your health, fair, Pepsi had its own klunker with
and to prove it, there are pictures of Crystal Pepsi, although they rebounded
spiffy-looking juicers surrounded by with Pepsi Twist.These days Coke has
fresh fruit. Mm-mm. It even wants your brought back Cherry Coke, Vanilla Coke,
friends and family to be healthy!Fact: It and even branched out into Coke with
supplies commercial juicers, and links to lime. Notice that Coke isn't telling
those products are right up there on the investors how awful Pepsi is, and vice
home page. But those juicers seem versa. It's just good old-fashioned
affordable for "at-home juicing junkies." competition in which you, the
Open Chute knows that if you're going to businessperson, puts your best foot
invest in a juicer you're going to get forward.6) You don't change who you are.
something that lasts. And hey, there's a People were never sure of who John Kerry
Best Price Guarantee!Fact: It is so sure was, whereas George W. Bush's swagger
that LivingRight will make a difference ("which in Texas is calls walking," he
in your life that it offers recipes to go remarked in his acceptance speech at the
with the juicers, as well as tips on Republican National Convention) doesn't
juicing for healthy living.So in one hide itself. Bush has made no attempt to
short paragraph, LivingRight has sold correct his oft-remarked-on slips of the
itself as a caring consumer advocate and tongue and even owns up to it ("People
supplier of these nifty health sometimes have a tendency to correct my
appliances. After all, everyone wants to English--I knew that I was in trouble
be healthy.Contrast this with Kerry's when Arnold Schwarzenegger started doing
message, delivered not in one paragraph it.") Bush's folksy ways make a
but in hours of negative campaigning, statement that he is comfortable in his
debates, and speeches. For those of you own skin. Likewise, Bill Clinton didn't
who can't remember what it was, "I'm not switch to caviar from McDonald's (much to
Bush" comes pretty close. Although "We his regret later). Costco hasn't added
have better hair" also surfaced as a high-end coffee bars and gourmet food
slogan. Reality check: People only vote stands, but the lines at the checkout are
for hair and make-up at the Oscars. still as dauntingly long as ever.7) You
Hillary Clinton herself denigrated the focus on who you are for the present and
media fascination with her hair. Imagine future, rather than who you used to be.
that: Hillary's a better business leader Senator Kerry's rehashing of the Vietnam
than John Kerry. After all, she survived conflict, and the Swift Boat controversy
Whitewater, didn't she?So what could the that cropped up to haunt him, illustrated
Democrats have done differently and what how drawing on past glories (or
can you learn from them? For a start, controversies) only make people confused
you can realize and affirm the seven about who you are in the present.
reasons why you are your own best Imagine if Coke and Pepsi trotted out all
product.1) You are successful in what you their marketing missteps, and imagine if
do. LivingRight's Web site says, "More Pepsi tried to resurrect its ad campaign
than 25,000 health appliances shipped!" with the embattled Michael Jackson.
"Shipped" communicates follow-through, as Dated at best, controversial at
in a former McDonald's slogan "Over one worst.People connect with who you are in
billion served."While going to war isn't the moment and who you will be in the
a popular decision (as even Joan Rivers future. When someone buys, say, a
remarked at the 2002 Oscars, "Every idiot juicer, she envisions many mornings of
in the world wants peace"), President fresh homemade nutritious juice and the
George W. Bush successfully prevented well-being that she receives, well-being
attacks on American soil by first going that she comes to associate with the
after al-Qa'eda, then in toppling Saddam company or store that makes and/or sells
Hussein from power.2) You believe in your the juicer. A past track record is
product, and by extension yourself and helpful, particularly in maintaining
your vision, so much that you use it relationships with customers, but don't
yourself. Those cheesy Hair Club For Men keep rehashing it. "You've always been
ads hit it right on the head, pun there for me" sets up the expectation
intended: "I'm not only the Hair Club that, like State Farm, you will be there
president, I'm also a client." If John in the future. You can enjoy a
Kerry was so against the action in Iraq, restaurant twenty times, but have you
why did he initially vote for it?3) You ever noticed that one bad meal can make
are so compelling that you surround you think twice about going there?A coda
yourself with people who build up (not to this list: Fortunately, if you've made
necessarily brown-nosers) rather than yourself your primary product, even the
tear down your image. Bush has benefited most critical of diners can forgive a
from Colin Powell, Condoleeza Rice, slip-up, because they've already invested
Vice-President Dick Cheney, California in you. So make sure you are an
Governor Arnold Schwarzenegger (another investment they'll want to hang on to,
businessman successful at selling and in the Democratic Party's case, a
himself), Rudy Giuliani, Georgia future they believe in.Kristin Johnson is
Democratic Senator Zell Miller, and co-author of the "highly recommended"
especially the legacy of former President Midwest Book Review pick, Christmas
Ronald Reagan. Now Bush has truly moved Cookies Are For Giving: Stories, Recipes
into bold territory by appointing his own and Tips for Making Heartwarming Gifts
father and former President Bill Clinton, (ISBN: 0-9723473-9-9). A downloadable
one-time political rivals, to head the media kit is available at our Web site,
Asian tsunami relief.I have to concede or e-mail the publisher () to receive a
partial credit to Kerry and the Democrats printed media kit and sample copy of the
for being associated with, or at least book.
profiting from, a successful movie




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