Computer use and abuse - is your business protected?

Recent surveys have found that a third of office staffan employee, are likely to render the employer legally
spend the equivalent of 7 to 14 days a year onliable for any damaging effect.
personal web surfing, e-mails or texts during workingIn order to avoid this, we recommend that employers
hours. Andrew Crisp an employment specialist atshould have a well-publicised computer-use policy,
Mason Bullock Solicitors Northampton, looks at someincluding a compulsory e-mail disclaimer distancing the
of the legal problems involved in providing computercompany from any personal comments made in the
facilities to employees, as well as considering the policye-mail.
measures that businesses can take to guard againstInadvertent formation of contracts
the risks of computer misuse.Despite the fact that e-mails are generally seen as an
Harassmentinformal means of communication, they are capable of
We have all received emails containing jokes,forming a contract in the same way as a letter. An
humorous images and even film clips. These are allemail sent from an employer's computer can be the
capable of causing offence. If they do so, they mayequivalent of sending a letter on the company's
constitute 'harassment' for which the employer may beheaded notepaper.
liable.There is therefore a danger of employees
Harassment does not need to be targeted at anyoneinadvertently forming contracts on behalf of their
in particular or to be deliberate. Recently, a courtemployer, without realising it.
awarded compensation to women who worked in anA requirement that all e-mails bear a 'signature' or
office where men downloaded pornographic images.disclaimer limiting the extent to which they are to be
This amounted to harassment and the employer hadtaken as being sent on the employer's behalf will assist
to pay.in negating the employer's liability in this respect.
DefamationPolicy
Defamation is the publication of a false statementIt is crucial for employers to have a detailed
which lowers the subject of the statement in thecomputer-use policy in place and to make sure it is
estimation of right-thinking members of society. Thewell communicated to employees. This should refer to
law applies to electronic communications in the samethe issues outlined above, as well as any other issues
way as it applies to more traditional forms of publishing.that are relevant to your business.
Several forms of electronic communication can giveA suitable computer use policy will help to protect you
rise to the employer being liable for defamatoryif any problems arise from employees' misuse of your
statements made by employees. For example, e-mailscomputers. You may wish to obtain professional
emanating from the employer's servers or messagesadvice from an employment law solicitor on drafting a
posted on an employer's website, although created bypolicy.