Selling Without a Script

"Get into selling and make your fortune" the headlinestore. Not as an intention to make a sale, but simply
shouted at me from the classified page. It went on tobecause I was actually very impressed with the
explain how anyone could become rich by learningtechnology.However, a strange thing happened: People
how to sell.As a gullible young man just out of the Airstarted buying fridges. Each day more people came to
Force and looking for a job, I was hooked on the ideame to ask about them and more sales resulted.
of a sales career despite suffering from a general lackWeekly deliveries of fridges to this single store out of
of confidence. On top of that my near panic at the365 stores alerted the Head Office due to the unusual
thought that now I had to survive in the big outsidedelivery rate.Incredibly, the company extended the
world on my own. No morning bugle call to kindly letpremises to accommodate more fridges. I have often
me know that breakfast was being served.No morewondered how they filled the space when I moved on
shouting in my ear about the condition of the nice suitto pastures new.So there I had learned the two most
of clothes they give you to wear. No more marching inimportant ingredients for selling which if mastered will
parades to a destination unknown, you need onlyenable anyone to be proficient in sales.Just these two
follow the leader and wait until you hear the order tofor starters: Enthusiasm and Product Knowledge.The
halt.Worst of all, no more free meals and a bed, thethird ingredient will be borne of the above two which is
reason I joined up in the first place. I had become"confidence"Armed with enthusiasm for a product and
institutionalised. From that point forward I would need tothorough Product Knowledge, you will surely brim with
think for myself for the first time in years.Solely on theconfidence. Most of your prospects will not see you
merits of my Air Force discharge papers, I landed aas just another Sales Person but as an expert they
job as a trainee salesman with a well-known officecan trust. Why will they trust you? Because as you
machine manufacturer. They kindly sent me to salesshould have discovered yourself in life that it is always
training school for a whole month after which you arepatently obvious when someone knows what they
supposed to be a whiz at selling. Not so for me,are talking about, You know instinctively when a
because after a couple of months I had managed toperson is telling you the truth. You also learn to know
sell . . . nothing.Hugely embarrassed and demoralised, Iinstinctively when someone is talking nonsense.Now
resigned. However, I continued to hold to the belief thathere is a truth:People will only buy from those they
"selling can make your fortune", perhaps because as atrust. The emphasis is on the ONLY.Since then I have
kid I had been quite a successful street urchin.My ideassold just about everything under the sun, including
about selling as a career were reinforced when bydouble glazing, windows, home improvements and
chance I read a news item about a janitor whoseveral years in Life Insurance. I learned some truly
became a commission salesman. Two years later hefascinating secrets on selling and how to sell
bought the apartment block where he had previouslyeffortlessly.Truly "Selling" is easy, when you know how.
been the janitor.I must try again to become aLook out for my article entitled "Selling effortlessly by
salesman, and I did without much success. Most of theNumbers" you could be amazed.Naturally, I moved up
direct selling outfits simply gave me a pre-typed scriptin my sales career and bought my own stores. Selling
to learn. I tried the scripts, but several of my prospectsthe very product I found impossible to sell just a few
simply asked me how long had I been doing the job.years earlier, Office Machines.I can never forget a
One asked me why I was speaking so unnaturally, Imajor sale I made a few years ago to the Managing
wasn't aware of it. Perhaps I speak with a differentDirector of a large corporation. He bought a very
tone when reading out loud from a script.Perhaps Iexpensive product and gave me his company cheque
could learn to sell by trying retail in-store sales, Ithere and then without question. However, just as he
pondered. So onto the retail circuit. The Company bosswas leaving he mentioned that one of my competitors
had a store for each day of the year 365 stores. HeWGS was selling the exact same product at ten
sent me as a trainee to a store where I was asked topercent less. Being a bit puzzled, I asked him why he
push the sales of some fridges that had no motors. Idid not buy it from WGS."Because I preferred to buy
was astonished. How can a fridge not have a motor? Ifrom you" He repliedThere you have it, as you must
asked the store manager for a brochure that mightsurely know deep down, even from your own
help my understanding of a fridge with no motor, so heexperiences: People will only buy from those they
dug around under the counter and thrust a buch oftrust.Feel free to reprint this article in its entirety in your
grubby papers into my hand."You're supposed to sellezine or on your site as long as you leave the author's
them, not read about them" he complained.Anyway Icopyright in place and the links in place, do not modify
did read about these fridges, and discovered that notthe content and include our resource box as listed
only did they have no motors but the energybelow.© Harry S RichardsResource Box:
consumption was less than an ordinary light bulb. IArticle by Harry S Richards. Founder of Beauforts PC
found it all quite extraordinary. and simply voiced myTrading.
amazement about them to everyone who entered the