My Wife's First (And Hopefully Last) Computer Virus

My wife came home from work the other day veryonly that, but the virus had really taken over a lot of
upset. She works for a bank in the mortgageher computer. We both feared that there was some
Department and they had given her a laptop for herkeystroke logging going on in the background. I needed
use at work. Someone had sent her an e-mail that hadto get this computer clean from the Trojan horse virus
an interesting sounding attachment, so she opened it. Itand get it cleaned quickly. Because it was a computer
wasn't long before things started to go wrong with herthat was associated with a bank I needed to get
computer. Not only were there multiple pop-ups thatpermission from their network guy to be able to log on
were taking place all of the time but her computer hadto the internet from home. It turns out that most of the
slowed to a crawl. It seems that there were so manycritical programs were actually run from a central
viruses and spyware programs running on herserver so there was not a problem with my doing that.
computer that it simply could not keep up with the load.I ran a free program called Hijack This and posted the
All of this happened because of one Trojan horseresults to one of the many technical forums on the
virus that was opened on her computer that allowedinternet. (I trusted this particular forum, so I did not have
all of these other things to happen. If it wasn't badany real concerns about privacy.) The technical forum
enough that she had the pop ups, they soon begin togave me step-by-step instructions on how to clean the
become embarrassing. Not only were they trying tosystem from the Trojan horse virus and all of the
sell her things, but many of the pop-ups were simplyspyware that it allowed to enter onto her computer. It
obscene material and pornographic advertisements.took me several hours and I needed to go in and edit
This certainly did not look good coming across on hersystem files and the registry but I was finally able to
computer all of the time, especially when she waswin out over the virus and her computer was now
dealing with mortgage clients. She was practically inclean. It doesn't matter where an e-mail is coming from.
tears by the time she had come home to ask me ifIt could come from your mother or someone else that
there was anything that I could do. The first thing that Iyou know and trust very much. If a Trojan horse virus
did was to try to identify what they pop-up windowsis propagating on their system and sending itself out to
were and where they were originating from. It turnsothers you will likely be a target of this virus as well.
out that the particular spyware program on herNever open anything that you are unsure of, and even
computer was of the "Trojan Horse" variety, and wasif you are sure, run a virus scan on it first.
actually one of the more difficult ones to remove. Not